Search Zuli's Help Center for help with setting up and using Zuli Smartplugs. Enter the topic of your question in the search bar above.
Can't find what you are looking for? Email our support team at support@zuli.io and we will get back to you as soon as possible.
Frequently Asked Questions
Philips Hue
- Can I change the color of my Philips Hue Color lights from the Zuli app?
- Do I need Zuli Smartplugs to use Philips Hue?
- How do I set up Presence with Philips Hue?
- How to add Philips Hue to the Zuli app?
- What can I do with Philips Hue?
- Which Philips Hue products are supported?
Setup
Pre-Orders
Common
- Does Zuli offer an API or SDK?
- Where can I buy Zuli Smartplugs?
- How many Smartplugs should I buy?
- Where do I get the Zuli app?
- Where can I plug in Zuli Smartplugs?
- Does Zuli work if I don't have my phone with me?
Use
- How do I change the name, icon and settings for a Smartplug?
- How do I dim my lights using Zuli? (Video)
- How do I turn my devices on and off using Zuli? (Video)
- How do I change rooms and enable global control for all devices? (Video)
- What happens when I move a Smartplug to a different location?
- Why do I need to have Location Services on all the time?
Zuli Presence
- What is Presence Evenings?
- What's new in v1.5 of Presence?
- What is Zuli Presence?
- How do I calibrate Zuli Presence? (Video)
- How do I recalibrate Zuli Presence? (Video)
- Zuli Presence isn't working, what should I do?
Works with Nest
Scheduling
Energy
Settings
Troubleshooting
- I get Error 418 while trying to log in
- Where can I find Support? (Video)
- How do I get additional support? (Feedback)
- Why do I need to have Bluetooth on?
- App is unresponsive, what do I do?
- Why can't I create a room?